July 9, 2026 · United States Strategy, Insight, and Advocacy for Insurance Claims
claims adjusting

How Insurance Companies Use Computerized Estimating Software (Xactimate) — and What You Should Know

Learn how insurance carriers use Xactimate estimating software to value property damage claims and what policyholders should know about the process.

James Whitfield Jul 8, 2026
Claims Adjusting

Independent Adjuster vs. Staff Adjuster: What Policyholders Should Know

Insurance companies use both staff adjusters and independent adjusters to handle claims. Understanding the difference helps policyholders know what to expect and how to respond.

The Claims Insider Staff Dec 23, 2025
Claims Adjusting

How Insurance Adjusters Value Property Damage Claims

Understand exactly how insurance adjusters calculate property damage values, what estimating tools they use, and where policyholders can push back on inadequate assessments.

The Claims Insider Staff Nov 19, 2025